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Empanda was born in the maelstrom of a massive digital transformation programme that had a series of extremely aggressive training plans. We were forged in the fires of change and the need to support learners confused by waves of technology innovation. In 2014, when we were born, eLearning was still about automated powerpoint that rendered most learners unconscious in seconds. How times have changed.
Today, just 6 years later, the landscape has completely transformed. Amazing content authoring tools abound and cloud based technologies are available in such extraordinary abundance that it’s breathtaking, exciting: and sometimes entirely overwhelming.
Our Juno platform has evolved massively over this period. We have tried, tested and surfed the waves of change. We have adopted and abandoned countless technical widgets, exploring and innovating our platform, based on learner experience. We have developed considerable know how and many pro-tips for accelerating content development, and for nurturing an online learning journey.
About our online learning ‘pivot’
In January 2020 we decided to make a strategic change. We realised that our learning platform, which we had seen as an enabler for our client learning programmes had, in fact, become the asset. As a learning enterprise ourselves, we started the pathway toward a more complete value chain, building customer relationship management and eCommerce capabilities, so that we could offer Juno for sale to business clients with employees to train, and also to training organisations offering courses to clients.
This journey was marked by new requirements, such as the need to manage an accredited course that needs a portfolio of evidence, and also the requirement for providing support for course creation and the adoption of new authoring tools. We also started the implementation of a HubSpot CRM (thanks go to Spitfire Inbound), and an ecommerce store so we could access a wider range of learners with course offerings. We discovered that this was our passion.
Why we have established a collaborative model
We also learned hard lessons. When we coded ourselves we faced high costs, and we often explored cloud based tools that had unyielding dollar subscriptions. Anything we coded ourselves was rendered obsolete shortly after. We learned to be an integrator. Juno is not a single system, it’s a constantly evolving platform of multiple technologies. It’s a best of breed combination of tools that we constantly evolve. We search for the best, most robust, secure and engaging solutions and we pull them together. We focus on being excellent authors, facilitators, and coaches.
When Covid19 hit earlier this year we saw a huge impact on the face to face training part of our industry. Aside from the wider human and economic tragedy, many of the most talented learning and development contractors in our networks started to become available. We also saw huge pressure to accelerate training online.
We have become curious about what we can do to bring together those seeking to rapidly mobillise online learning experiences with the talented learning and content development professionals that are impacted by this crisis. This is because it cannot be the right answer, that in our South Africa, which so depends upon education as an enabler for our people, that the learning industry is slow to respond, or that our talented learning professionals are rendered idle and without revenue to support dependants.
Our call to action for talented people, passionate about online learning
We are responding by communicating Juno as a platform that can help to create an online presence fast, offering free profiles to talented professionals on our website to create a ‘SHINE’ community of expertise, and launching a content accelerator initiative called the “SHINE Author Acceleration Initiative” that unifies syndicates of authors to create courses to give peer review, combined with content development resources and an rapid development and deployment process.
Our purpose is, indeed, to find people and organisations that are a good cultural fit for working with us, building our community to enable our ability to scale in the face of unprecedented demand.
We plan to host a series of webinars that delve deeper into key questions and to publish results. If you’d be interested in these options, or if you are interested in our SHINE community of talent we’d be super excited. Just let us know, follow us or watch this space. We believe that we’re stronger together, and we are committed to building and supporting a vibrant community of people that are passionate about engaging learning experiences that help us enable and evolve current and future generations.
Our first webinar will be on the 6th of August at 11am and will showcase our platform, our approach to growth, and the opportunities to get engaged with us.
Click here to join us and participate!
Christy Hunter Chapman
Founder and CEO Empanda
Empanda is proud to have facilitated the deliver of the annual performance report for Old Mutual, in addition to developing case studies and animation work to describe progress on the delivery of the 2030 Agenda, in particular, action to deliver Goal 4 for Quality Education.
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The Transport and Urban Development Authority (TDA) for the City of Cape Town implemented SAP Asset Management. We delivered the change, communication and training for this initiative, as well as organisation design. Delivery included an interactive tool to communicate the Blueprint and eLearning for their new SAP Fiori handheld devices.
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The Shining Panda initiative brought together a syndicate of STEM students to develop stories that would motivate against corruption. The interns were stewarded through a full multimedia content development learning process to produce animations.
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Empanda is proud to have supported Massdiscounters (Game and DionWired) in their S/4HANA implementation.This is a ground-breaking retail transformation programme. We developed the programme branding (jump.), the initiative communications platform and an interactive tool for Change Impact Awareness
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Empanda is proud to support Nando’s in with change management services for a human resource management transformation programme. Services include organisational change management, organisational alignment, and the communication and engagement strategy.
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Empanda is proud to have facilitated the 2019 Voluntary National Review of the South African private sector contribution to the delivery of the 2030 agenda. This contribution was input to the report back of the South African presidency to the United Nations. Empanda has also worked on other GCNSA initiatives including work to understand the impact of Covid19.
We are proud to have supported homechoice with a blended onboarding, training and coaching platform eLearning series that is helping the rapid growth of their sales agent network. We have automated much of the recruitment process and host the solution on Juno, supported by our success management service.
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We are proud to support Pick n Pay with eLearning content development including their induction programme, the trainee store manager programme, and a variety of other courses that help role and system understanding. We also provide visioning and change management services.
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Empanda is proud to have developed a course for the Parliamentary graduate programme. This ground breaking journey focuses on building democratic peer based leadership, with a full success management team positioned to support learning.
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We are proud to have delivered a series of annual programmes for Western Province Caterers. SMILE is a blended programme designed to both deliver learning competency and to lift employee motivation and engagement.
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We are proud to have supported the Coop retail business with occupational health and safety training to ensure that all staff are fully aware of how to be safe under all circumstances. This deliverable set was provided in partnership with First Friday.
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Empanda is proud to continue to support Shoprite Checkers following the COR3 SAP Retail Programme. Shoprite was our first client, and we still provide change and communication services. We have placed over 50 consultants, who have delivered over 50,000 consulting days.
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Empanda is proud to support the United Nations Global Compact with over 70 content development projects. We deliver learning journey toolkits for the UNGC global Academy, hosted in over 160 countries world wide, producing engaging digital content that is translated into over 7 languages.
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Empanda is proud to have supported the production of the annual report on risk, including the application of a new corporate risk management governance framework, and a refreshed sustainability model. We have also provided change management services to this client.
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Empanda facilitated a peer lead journey for a group of subject matter experts who wanted to produce wellbeing eLearning Journeys. The initiative facilitated the content development process and taught authoring and instructional design techniques, enabling a route to market.
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